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Return & Exchange Policy
Updated at: June 2025
Understand our return and exchange policy to ensure a hassle-free shopping experience at Menoob.
I. Return Eligibility
- You may request a return or replacement within 5 days of delivery.
- Products must be:
II. Exchange Policy
- Exchanges are allowed only for size or defective product issues.
- Exchange requests must be raised within 5 days of delivery.
- Exchanges are subject to stock availability.
III. How to Request a Return or Exchange
- Email us at mail@menoob.in with:
- Our team will review and respond within 2–3 business days.
IV. Non-Returnable / Non-Exchangeable Items
- The following items are non-returnable and non-exchangeable:
V. Return Shipping
- Shipping costs for returns and replacements are determined based on the reason for the request:
VI. Refund Process
- Approved returns will be refunded via Razorpay to the original payment method within 7–10 business days of receiving and verifying the returned product.
- Shipping charges are non-refundable unless the product is defective.
VII. Miscellaneous
- Menoob reserves the right to deny a return if the returned product doesn't meet the eligibility criteria.
- Products sent back without approval will not be processed.
- In case of multiple size/return requests from the same customer, we may limit future return eligibility.
Contact Us
For any questions regarding returns and exchanges, please contact us:
Email: mail@menoob.in
Contact Number: +91 8058818154
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